The pool area is fantastic. So luxurious and relaxing. The breakfast is also top notch - there is a huge array of sweet and savoury food and it’s all fresh and delicious. The location is perfect - a 5 minute walk from the Plaza de España and a leisurely, pleasant 15 minute walk to the city centre.
Cian
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Lobby/ lounge are particularly attractive in the way it is configured with different seating arrangements. Swimming pool is a big asset with its view across to the Plaza D’Espana. Good idea to place rolled up towels on the beds to indicate their availability.There should be written advice somewhere to indicate that beds should only be taken if they are going to be used immediately. Breakfast area is also extremely attractive with a range of comfortable seating. Very useful that there is a taxi rank directly opposite the hotel.
Anonymous
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Great hotel close to all main attractions. It has a taxi rank right outside the main door so easy to get a taxi into the centre approx 8-10mins and €8 we also walked a couple of times which is around 20 mins. Upgrading to level up is worth the money if you can with better rooms, snack/drinks served in the level up lounge which is also where breakfast is served. Good facilities in the room, mini bar, hairdryer, safe, big towels and comfortable beds. Food was good and breakfast had a good mix of hot and cold. Pool area is lovely with a bar plenty of sunbeds around the pool and is very clean.
Lindsey
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I loved my room it was so big and the bed was huge and comfortable. Breakfast was really nice so many different options and variety to choose from. Having access to the Level Lounge was truly worth it and all the staff members are just super nice and lovely even with not all able to speak fluent English, they try their best.
Kare-ann
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It was really clean and facilities were great. Staff were very polite and helpful. Room size and bed was great and the pool was clean and in a good condition with plenty of sun loungers. Cocktail’s were made really well, espresso martinis in particular! Location was perfect, could walk to the main centre in approx 15mins.
Rani
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The location is great with a lovely walk through the park to the old city centre. All the staff were exceptionally friendly and helpful. The large open plan reception and bar is brilliantly designed with lots of living plants and feels like a high end furniture design store. The room is thoughtfully laid out with the wardrobe/hallway and bathroom (that packs an incredible amount into a small space) acting as a buffer with the corridor. The swivel chair and footstool are fantastically comfortable as is the extra large bed and multiple pillows. I must stay that after years of travelling for business and pleasure, this was one of the most comfortable. Well done Melia.
Richard
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The views to the Plaza Espana are amazing. The room are comfortable and clean, the beds and the pillows like heaven. Also the breakfast is amazing. Huge. You eat like a king. It has indoor and outside areas for breakfast with sofas and comfy chairs. Nice locations for people who prefer a quiet area to stay.
Antipanta
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Super nice staff. The check-in staff additionally gave us a ton of tourist sightseeing advice. Great room.
Sara
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Going for a room that was part of The Level was well rewarded! Our own private restaurant and lounge was excellent. Our room was comfortable with spacious bed and a whirlpool bath.
Nick
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The hotel was absolutely spotless and the staff were all friendly and on hand if you needed their assistance 24/7. The property was located around a 20 minute walk from the centre of the old city and cathedral and around 5 minute walk from the public tram stop which runs to the city centre.
Hugh
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